About us

Welcome!

Established in 2000, LocaMed Ltd is a trusted supplier of Laparoscopic Instrumentation, associated and supplementary products to healthcare professionals.

 

LocaMed Ltd is a specialist in laparoscopic technology. Our product range has unique features which give ease of use as well as improved safety and efficiency providing innovative solutions in surgery.

 

Working with the foremost companies in their class, LocaMed Ltd has brought together a unique and exciting portfolio of market leading products that not only enable greater efficiency in surgery, but greater flexibility in cost without compromising patient care.


LocaMed Ltd employs a highly trained sales team, supported by a dedicated customer service department based in our head office in Farnham, Surrey, England. The emphasis of LocaMed Ltd is service. We provide our customers with a first class experience when dealing with our sales department or with customer service. With the rapidly changing face of the healthcare services worldwide, LocaMed Ltd recognises and understands the needs of Healthcare Providers and is both flexible and cost efficient. LocaMed Ltd and our overseas colleagues are in the forefront of new developments, leading to a better quality of treatment for patients that are cost effective for the Healthcare Provider.

 

LocaMed Ltd has nearly 40 years’ experience of the UK and European surgical device markets. We have access to leading surgeons and leading distribution companies all over Europe and are equipped to meet the needs of healthcare providers both now and in the future.

 

Having quality products with dependable performance is essential to any clinician and we strive to achieve this across the range, from the simplest to the most complex products. LocaMed Ltd assesses every stage of manufacturing to ensure the consistent quality of our products.

 

LocaMed Ltd is committed to innovation, quality and excellence, our company aspires to consistently provide customers with the finest products, competitively priced and backed by world-class customer care. We continuously strive to be the best medical device manufacturing and distribution company to ensure our customers can rely on our products to ultimately improve the lives of the patients they serve.

Customer Service

The allocation of a customer service advisor to each customer provides for a consistent point of contact and facilitates the building of relationships, confidence and the knowledge of individual customer requirements.

LocaMed Ltd. commits to delivering orders as quickly as possible. Standard delivery service is next working day; alternative delivery options are available on request and will be charged for accordingly. The majority of our UK orders arrive next day, international transit times may vary.

 

Orders received by customer services will be delivered subject to availability of stock, in free non-returnable cartons. The minimum unit of sale is one box.

 

Orders can be placed by:

Fax: +44 (0) 1252 727916

Email: info@locamed.com

 

Order Cut off Times: Monday-Friday 2pm

For out of hours queries please contact the regional representative or send a message via info@locamed.com

 

CUSTOMER FEEDBACK

As part of our continuous improvement program we welcome your feedback. Please mail to – customerfeedback@locamed.com

Quality Standards

Quality is at the heart of our organisation, and we are committed to providing first class quality products and services.


LocaMed Ltd maintains a quality system to meet the standard requirements of ISO and the Medical Devices Directive. The quality management systems are routinely audited and LocaMed Ltd currently holds certificates for the required standards. 


LocaMed Ltd are accredited to ISO13485:2016 and EN ISO13485:2016, the recognized quality standard relating to medical devices, and also the Medical Devices Directive 93/42/EEC Certification covering requirements for the placement of CE registered product onto the market.

View Certificates

Distribution

The distribution hub is located in Farnham, Surrey which has excellent links to airports and seaports to ensure efficient shipping.

 

LocaMed Ltd has the benefit of an on-site warehouse facility. The picking and packing operation is flexible and extremely accurate. The ability to have 24 hours access ensures we offer a consistent first class service to our customers.

 

Both customer services and production planning monitor individual product usage demand against presented volume forecasts and increase finished goods inventories where required to ensure that any fluctuations in demand are met speedily.

 

LocaMed Ltd has invested heavily in technology to ensure efficient material control and more importantly inventory control resulting in timely deliveries to our customers. LocaMed Ltd have installed “OrderWise” as a central system to cover the requirements of customer orders, Warehousing and Distribution


OrderWise is a Microsoft Gold Partner in Application Development, OrderWise is written in the very latest Microsoft.NET programming language and uses a Microsoft SQL Database to store its data, allowing OrderWise to store a substantial amount of information that is seamlessly shared between departments. Operating using cutting edge desktop and mobile technology, OrderWise is a stable solution built to dramatically increase the accuracy, efficiency, and cost-effectiveness of the business process. OrderWise can be installed on a server or cloud host for easy access online, anytime, anywhere.

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